Last updated: 09/05/25

At 404fit, we’re committed to ensuring that you are satisfied with your purchase. Please read our policy carefully to understand the conditions under which replacements or refunds are applicable.

Replacement Policy

We offer replacements only under the following circumstances:

✅ Size Issues

  • If the product doesn’t fit, you can request a size replacement.
  • Replacement requests must be made within 7 days of delivery.
  • The product must be:
    • Unworn and unwashed
    • In original packaging
    • With all original tags intact

Replacements are subject to stock availability. If your size is unavailable, we may offer store credit or an exchange.

✅ Damaged or Defective Products

  • If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos.
  • We will review the case and, if approved, arrange a replacement at no extra cost.

No Returns or Refunds

We do not offer returns or refunds for:

  • Change of mind
  • Dislike of fabric or color
  • Orders placed by mistake
  • Slight variations in color due to lighting/screen differences

Refunds (If Applicable)

Refunds are issued only in the following rare cases:

  • A replacement is not possible due to out-of-stock items
  • The product was never delivered (logistics failure confirmed by courier)

Refunds, when approved, will be processed to your original payment method within 7–10 business days.

How to Initiate a Replacement

To request a replacement, please contact us at:
📧 404fit.team@gmail.com

Please include:

  • Order number
  • Issue description
  • Photos (in case of defect/damage)

Legal & Other Info

This policy is in line with the Consumer Protection (E-Commerce) Rules, 2020 and other relevant Indian laws. We reserve the right to update this policy without prior notice.